Understanding Home-Voice
Transparency report.
What we review, remove and decide – in figures.
Trust comes from what can be checked. The first report will appear after the first six months of operation; until then this page shows what we count and how.
9 sections · approx. 1 min
In short
The essentials in three sentences
- Once a year we show how many contributions we reviewed, published and removed – and why.
- All figures are aggregated, never for a building, a person or a management company.
- Figures below 5 are shown as “fewer than 5”.
Contributions
Reviews that were submitted, published or withdrawn.
- Reviews submitted
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- Reviews published
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- Reviews withdrawn
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Proofs
Every review needs proof of the tenancy. The document is deleted after the decision, at the latest after 72 hours.
- Proofs confirmed
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- Proofs rejected
- —
- Documents deleted within 72 hours
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- Documents deleted later
- —
Review before publication
Every contribution is reviewed before it appears. We remove inadmissible passages but never rewrite. A human always decides.
- published unchanged
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- published with passages removed
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- returned for revision
- —
- not published
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- Decisions made by a human
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Most common reasons for an intervention
None yet.
Reports and appeals
Anyone can report content. A decision can be appealed within 30 days.
- Reports
- —
- Content taken offline
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- Appeals
- —
- restored after review
- —
Management companies
Management companies prove their claim to a building and can then reply to comments. Never with the names of individual companies.
- Claims requested
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- Claims confirmed
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- Claims rejected
- —
- Replies published
- —
- Replies not published
- —
Accounts
Accounts blocked for repeated or serious violations, or deleted by their owners.
- Accounts blocked
- —
- Accounts deleted
- —
Requests
Data protection requests (access, deletion, correction) and other contact requests.
- Data protection requests
- —
- Contact requests
- —
Requests from authorities and courts: we only disclose who someone is if a court or authority orders it bindingly – never voluntarily. We list such requests in the report.
Changes to the method
If the way a value is calculated changes, it is listed here – with date and reason.
- Start: value from 3 tenancies, no smoothing, no time-based discounting (see “How a value is made”).
How we count
- All figures are totals; none belongs to a building, a person or a management company.
- Figures below 5 are shown as “fewer than 5”.
- Counting starts at launch; figures from the test period do not appear.
- A report is not changed afterwards; corrections appear in the next one.