Guide
Noise.
Consideration applies to everyone – so does evidence.
Living makes noise. If noise becomes excessive, it can be a defect – what matters is what you can prove.
As of 20 October 20264 sections · approx. 1 min
What you can do now
In short
The essentials in three sentences
- Talk to your neighbours yourself first, calmly and specifically.
- Keep a noise log with date, time, duration and type.
- If that does not help, report it to the management in writing – it must enforce the house rules.
What counts as excessive
The yardstick is the house rules, the municipality's quiet hours and what is usual in a block of flats. A one-off party is judged differently from repeated noise at night. Construction noise in the building can also be a defect.
How to proceed
- Seek a conversation – neighbours often do not know how loud it is at your place.
- Keep a noise log over several weeks.
- If possible, name witnesses, such as other tenants.
- Write to the management, with the log and a request for action.
- If the defect persists: ask for a reduction or turn to the conciliation authority.
Frequently asked questions
- Can I pay less rent because of noise?
- If the noise considerably impairs the flat and the landlord knows about it, you can ask for a reduction. Without a log this is hard to show.
- Does this also apply to noise from outside?
- Hardly for road or rail noise that already existed when you moved in. New burdens, such as a construction site next door, can count.
Legal basis
Art. 257f CO (consideration for residents and neighbours), Art. 259a ff. CO (defects, reduction). Quiet hours: house rules and municipality.
Guidance, not legal advice. In a dispute, the tenants' association or your canton's conciliation authority can help.